{"id":64922,"date":"2020-11-21T11:30:00","date_gmt":"2020-11-21T11:30:00","guid":{"rendered":"http:\/\/counsellingtu.onpressidium.com\/?p=64922"},"modified":"2023-08-15T07:58:56","modified_gmt":"2023-08-15T06:58:56","slug":"telephone-counselling-tips-for-counsellors","status":"publish","type":"post","link":"https:\/\/counsellingtutor.com\/telephone-counselling-tips-for-counsellors\/","title":{"rendered":"170 \u2013 Telephone Counselling Tips for Counsellors"},"content":{"rendered":"\n<a href=\"https:\/\/counsellingtutor.com\/telephone-counselling-tips-for-counsellors\/\" target=\"_self\" itemprop=\"url\" rel=\"noopener\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/counsellingtutor.com\/wp-content\/uploads\/2020\/11\/CT-Podcast-Ep170.jpg\" alt=\"CT Podcast Episode 170 featured image - Topics Discussed: Is transference person-centred?; Telephone counselling tips for counsellors; Adverse Childhood Experiences (ACEs)\" itemprop=\"image\" height=\"350\" width=\"730\" title=\"CT Podcast Ep170 - Telephone Counselling Tips for Counsellors\" onerror=\"this.style.display='none'\">\n\t\t\t\t<\/a>\n\t<h1>170 &#8211; Telephone Counselling Tips for Counsellors<\/h1>\n\t<h2>Is Transference Person-Centred? &#8211; Adverse Childhood Experiences<\/h2>\n\t<div class=\"smart-track-player-container stp-color-006cb5-EEEEEE spp-stp-desktop\" data-uid=\"4a68159e\"><\/div><div class=\"spp-shsp-form spp-shsp-form-4a68159e\"><\/div>\n\t<a href=\"https:\/\/itunes.apple.com\/gb\/podcast\/counselling-tutor\/id1080407675#\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/counsellingtutor.com\/wp-content\/uploads\/2012\/12\/subscribe_itunes-button-small.jpg\" alt=\"subscribe_itunes button small\" width=\"144\" height=\"49\"><\/a>\n\t<p>In episode 170 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes answer the question &#8216;Is transference person-centred?&#8217; Next in &#8216;The Digital Counselling Revolution&#8217;, they give telephone counselling tips for counsellors. Finally, in &#8216;Practice Matters&#8217;, Rory speaks to Dr Suzanne Zeedyk about adverse childhood experiences (ACEs).<\/p>\n\t<div id=\"cbox-vODZZySnaq10cn4g\"><\/div>\n\t<!--more-->\n\t<h2>Is Transference Person-Centred? (starts at 1.40 mins)<\/h2>\n\t<p>Transference is a phenomenon that you may well have heard Rory mention regularly in podcasts and lectures, but is it relevant to person-centred counselling?<\/p>\n<p>This is a question that is often asked by counselling students, some of whom have found that their person-centred training does not specifically cover transference.<\/p>\n<p><strong>Transference<\/strong> describes the situation when someone unconsciously displaces an emotion or attitude from a person in their past to a person in their present.<\/p>\n<p>Rory gives an example of when one of his students experienced transference towards him, since he reminded her in some ways of her father.<\/p>\n<p>The concept of transference was originally a psychoanalytic concept, introduced by Sigmund Freud.<\/p>\n<p>However, as Ken and Rory argue, it is highly relevant to therapy of all types, since it can detract from the building of a sound therapeutic relationship in which each party can see the other&#8217;s real self. Carl Rogers did himself speak of attitudes of a transferential nature.<\/p>\n<p>Rory has written a handout giving you an overview of transference; you can download this here, or access it through the <a href=\"https:\/\/counsellingtutor.com\/csr\/\" target=\"_blank\" rel=\"noopener\">Counselling Study Resource<\/a> (CSR).<\/p>\n\t<h2>Telephone Counselling Tips for Counsellors (starts at 14.15 mins)<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/counsellingtutor.com\/wp-content\/uploads\/2021\/02\/Online-and-Telephone-Counselling-Book-3D-book-cover-1.png\" alt=\"Online and Telephone Counselling Book - 3D book cover\" title=\"Online and Telephone Counselling Book - 3D book cover\" itemprop=\"image\">\n\t\t\t<h5>BESTSELLER<\/h5><h3>Online &amp; Telephone Counselling Book<\/h3>\t\t\t\n\t\t\t\t<p><em>Available in Paperback and Kindle<\/em><\/p>\n<p>Includes <strong>FREE COMPANION COURSE<\/strong>&nbsp;that you can do online to underpin and strengthen your learning<\/p>\n\t\t\t<a href=\"https:\/\/counsellingtutor.com\/online-and-telephone-counselling-a-practitioners-guide\/\" target=\"_blank\" rel=\"noopener\" role=\"button\" aria-label=\"Click Here to See More\">\n\t\t\t\t\t\t\tClick Here to See More\n\t\t<\/a>\n\t<p>Counselling by telephone tends to be seen as similar to online video counselling, but there are some fundamental differences, brought about by the lack of visual information.<\/p>\n<h4>Ken and Rory provide various telephone counselling tips for counsellors, including the following:<\/h4>\n<ul>\n<li>Don&#8217;t think of telephone counselling as second-best to online video counselling; in fact, the lack of visual information can allow you to pick up more subtleties in the client&#8217;s voice and words, building relational depth and enhancing therapy.<\/li>\n<li>Use a good-quality pair of headphones when counselling by telephone, so that you don&#8217;t have to hold the phone to your ear.<\/li>\n<li>Consider sharing a picture of yourself when contracting with the client, so that they are not distracted by curiosity about your appearance; this can also help eliminate transference.<\/li>\n<li>Do ensure that clients have a safe and private place to speak from.<\/li>\n<li>As the client can&#8217;t see that you are there, you may need to make it clear to them verbally that you are still there during any silences or if they are speaking at length.<\/li>\n<li>It can be helpful to describe your body language if this feels relevant, e.g. telling them when their words lead you to smile.<\/li>\n<li>You can use online video platforms such as Zoom for audio-only sessions (i.e. with the camera switched off).<\/li>\n<li>If telephone counselling feels strange at first, do give yourself time to get used to it: you may end up liking it much more than you think!<\/li>\n<\/ul>\n<p>Aside from using these telephone counselling tips for counsellors, you might also like to check out our course, <a href=\"https:\/\/counsellingtutor.com\/online-and-telephone-counselling-course\/\" target=\"_blank\" rel=\"noopener\">Online and Telephone Counselling<\/a>, which:<\/p>\n<ul>\n<li>has been awarded Quality Checked training recognition by the National Counselling Society (NCS)<\/li>\n<li>meets the British Association for Counselling and Psychotherapy (BACP) competence framework requirements for practitioners who wish to work with clients via telephone and e-counselling; the course exceeds 80 hours of guided learning, and the learning outcomes are mapped to the BACP competences for telephone and e-counselling.<\/li>\n<\/ul>\n<p>Counselling Tutor is a recognised Association for Counselling &amp; Therapy Online (ACTO) Online Training Provider, and this course enables the graduate to join ACTO.<\/p>\n<p>The course equips practitioners with the skills, knowledge and abilities to work online and offer services as an online and telephone counsellor, providing that the practitioner already holds a formal recognised counselling qualification.<\/p>\n<p>You can read over <a href=\"https:\/\/counsellingtutor.com\/testimonials-online-and-telephone-counselling-course\/\" target=\"_blank\" rel=\"noopener\">1,000 reviews of the course<\/a> on our website too.<\/p>\n\t<h2>Adverse Childhood Experiences (starts at 29.05 mins)<\/h2>\n\t<p>In this segment of the podcast, Rory speaks with <strong>Dr Suzanne Zeedyk<\/strong> \u00ad- Research Scientist, Developmental Psychologist and Founder of <em>connected baby<\/em> &#8211; about the importance of understanding ACEs in therapy work.<\/p>\n<p>ACEs is a relatively new area on therapy research, with the first study having been published around 20 years ago.<\/p>\n<p>Suzanne explains what ACEs are, and why they matter in therapy, explaining that they are just as relevant to working with adults as with working with children\/young people.<\/p>\n<p>Suzanne sees ACEs as being <em>as important to therapy as attachment style<\/em>. ACEs can affect people both psychologically and physiologically.<\/p>\n<p>To find out all about ACEs, you may like to consider watching Suzanne&#8217;s specialist lecture on this highly important topic, available in <a href=\"https:\/\/counsellorcpd.com\/\" target=\"_blank\" rel=\"noopener\">Counsellor CPD<\/a>, our online CPD library that contains hundreds of hours of on-demand CPD lectures, training and resources to support your development.<\/p>\n\t\t<h3>Free Handout Download<\/h3>\t\t\n\t\t\t<p>What is Transference and Countertransference?<\/p>\n\t\t\t<a href=\"#cb34f02374\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\tClick Here to Download Free Handout\n\t\t\t\t\t<\/a>\n\t<h2>Links and Resources<\/h2>\n\t<p><a href=\"https:\/\/counsellingtutor.com\/online-and-telephone-counselling-course\/\" target=\"_blank\" rel=\"noopener\">Online and Telephone Counselling course<\/a><\/p>\n<p><a href=\"https:\/\/student.counsellingtutor.com\/login\/\" target=\"_blank\" rel=\"noopener\">Counselling Study Resource<\/a><\/p>\n<p><a href=\"https:\/\/counsellingtutor.com\/online-cpd-for-counsellors\/\" target=\"_blank\" rel=\"noopener\">Counsellor CPD<\/a><\/p>\n<p><a href=\"https:\/\/www.facebook.com\/groups\/472203952972076\/?ref=bookmarks\" target=\"_blank\" rel=\"noopener\">Counselling Tutor Facebook group<\/a><\/p>\n<p><a href=\"https:\/\/www.facebook.com\/CounsellingStudyResource\/\" target=\"_blank\" rel=\"noopener\">Counselling Tutor Facebook page<\/a><\/p>\n<p><a href=\"https:\/\/counsellingtutor.com\/\" target=\"_blank\" rel=\"noopener\">Counselling Tutor website<\/a><\/p>\n<p><a href=\"https:\/\/counsellingtutor.com\/skillsbook\/\" target=\"_blank\" rel=\"noopener\"><em>Basic Counselling Skills: A Student Guide<\/em><\/a><\/p>\n<p><a href=\"https:\/\/counsellingtutor.com\/rorys-new-book\/\" target=\"_blank\" rel=\"noopener\"><em>Counselling Theory in Practice: A Student Guide<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>170 &#8211; Telephone Counselling Tips for Counsellors Is Transference Person-Centred? &#8211; Adverse Childhood Experiences In episode 170 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes answer the question &#8216;Is transference person-centred?&#8217; Next in &#8216;The Digital Counselling Revolution&#8217;, they give telephone counselling tips for counsellors. Finally, in &#8216;Practice Matters&#8217;, Rory speaks to Dr Suzanne [&hellip;]<\/p>\n","protected":false},"author":13127,"featured_media":64923,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[645],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Telephone Counselling Tips for Counsellors \u2022 [Podcast for Counsellors]<\/title>\n<meta name=\"description\" content=\"Topics Discussed: Is transference person-centred?; 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